Transportation Tomorrow

Our Roadway Customer Care Teams get many questions day-to-day about the workings of our website and freight shipping.

The questions and answers below address some of the most frequently asked questions about our bill of lading (BOL) tool.

Q: The products I want to ship aren’t in the product drop-down. How do I add them?
A: Click the “Add New Commodity” button in the commodities section of the BOL. A new line appears with a free-form-text description box. Complete your product information, then click the box at the far left of the line in the “Save” column. Your new product will appear in the drop-down box after you have submitted your BOL. If you don’t want to save the product to your drop-down, don’t check the “Save” box.

Q: How do I remove products from my product drop-down menu?
A: Contact Tech Support Help (see the tab under the menu bar at the upper-right of every page on our site for contact information). They will remove products for you.

Global logistics solutions for import and export shipping are provided in conjunction with YRC Logistics, a subsidiary of YRC Worldwide Inc. Service within Canada is provided by Reimer Express, a Roadway subsidiary. Roadway Express and Yellow Transportation are both a subsidiary of YRC Worldwide Inc. (Nasdaq: YRCW), a Fortune 500 company and one of the largest transportation services providers in the world.

BE PREPARED.
Be ready for what you may encounter. You may say this is common sense, and it is. But how many of us jump in our vehicle when the weather looks nice and end up in an ice or snow storm?

Some good suggestions to be prepared for winter driving–the basics–like wearing proper clothing (loose layers, extra gloves, rain gear); keeping a flashlight in the glove box; a blanket, food/water on hand; a bag of sand/salt and extra washer fluid; a windshield scraper; jumper cables.
Try to have at least a half of a tank of gas during the winter season–just in case.
Plan long trips carefully, keep in mind what kind of weather conditions you may encounter.

Read more winter driving safety tips at: http://www.roadway.com/about/safety/safety_tips.html

Roadway is a freight shipping company trying to keep the roads safe for everyone.

Roadway freight shipping driver Alphonso Lewis, 2007 National Grand Champion of the National Truck Driving Championships, and YRC Worldwide, Inc. executives rang the NASDAQ Stock Market Opening Bell on Friday, November 23.

Alphonso, a driver account specialist from our Montgomery, AL, service center, achieved a safety milestone no other Roadway driver has accomplished in our 77-year history–the Grand Championship of the 2007 National Truck Driving Championships (NTDC). The title of “Grand Champion”–the highest honor given–is an extraordinary accomplishment.

When asked what winning the Grand Championship meant to him, Alphonso admitted it was difficult to describe: “It’s overwhelming, but it feels great. I thought I was already at the top when I won first place in 4-axle. Now I’m on top of the world!”

Visit the Safety First: Alphonso Lewis Safety Site to find out more at: http://www.roadway.com/alphonso/

Holiday shipping requires speed, precision, reliability and flexibility. Let Roadway meet your holiday freight shipping demands.

Rush orders to avoid stock-outs are to be expected as today’s leading retailers keep inventories lean during the Christmas holiday countdown. We are seeing record shipment numbers as more customers recognize the capabilities of speed and precision delivery for their supply chains.

Roadway Time-Critical(TM) Service has proven over the course of several years to be a key solution for holiday shipping challenges. Whether you require next-day, or direct-to-store delivery between 9-10 AM so that products can be on store shelves when the doors open to Christmas shoppers, or guaranteed delivery to a distribution center in order to avoid chargebacks that impact your margins, and put you at risk of losing the next holiday order–Time-Critical(TM) Service delivers speed, precision, reliability and flexibility.

Recent network enhancements have given us the foundation to deliver even greater speed, precision and reliability to the marketplace.

When margins are tight and the next order can make or break your quarter, you can count on Roadway Time-Critical(TM) Service to meet your needs and make your holiday season both successful and peaceful.

Learn more about Roadway Time-Critical(TM) Service: http://www.roadway.com/services/timecritical.html

The Christina’s Smile Children’s Dental Clinic visited Roadway on August 1-3 to deliver quality dental care at no cost to local children in need.Since 1990, Roadway’s freight shipping has maintained and safely transported the clinic to locations around the nation at no charge. In addition, Roadway-sponsored activities raise thousands of dollars for the clinic every year. Founded and managed by Dr. Richard R. Garza in memory of his daughter, Christina, the clinic is housed in two mobile 48-foot trailers.

The clinic, which travels with the PGA TOUR and Champions Tour tournaments, has provided more than $14 million worth of dental care at no cost to more than 36,000 children since its inception.

In 2007, the mobile clinic will treat approximately 2,400 children, providing more than $1 million worth of dental care to children who would not otherwise receive the care they so desperately need.

Al Adams, freight shipping professional driver, and America’s Road Team Captain from Copley, OH has achieved the elite status of driving 3 million miles without a preventable accident.”We are all proud of Al’s outstanding achievement. He exemplifies the engagement and pride essential to make our highways safe while meeting our customers’ needs,” said Terrence M. Gilbert, president of Roadway. “He is truly a leader in the industry.”

“Al’s commitment to safety is evident by this great accomplishment. He embraces our priority of safety by going the extra mile to assure the safety of other drivers and his shipments while on the road every day. We congratulate Al and look forward to his next million safe miles,” said Alex Forrest, service center manager for the Roadway facility in Copley, OH.

If you are starting a new business and have the need to ship product via common carrier, you need to check out Associated Shippers. Because they are a freight association and are consolidating the freight of over 900 companies; they can get you discounts that you would not get on your own. Their main carrier is Roadway Express, the largest freight shipping carrier in the nation. Their web site is associatedshippers.com.